In many cases when you have placed an order for an appliance through an online store, you may get an object that comes faulty or may start showing issues after sometime. This could happen when there is some internal fault inside the appliance and you might not be able to figure out what things are not working well.
In Australia, many of the manufactures offer repair and replacement options for those who have not received the right appliance or if there is any fault inside it. There could be a rare chance of you are buying an appliance from a trusted seller and a well-known manufactures that you may get a faulty product. It only happens when there is a faulty component by default or any issue in the settings and the assembly of the appliance.
In most of the cases when you order fridge freezer, freezers, rangehoods, smart coffee machines, electric cooktops and heat pump dryer they come up with a quality seal by the manufacturers and a surety that the product will have no issues at all.
There are also some manufacturers offering some warranty options and guaranteed performance for the tumble dryer, freestanding dishwasher, steam iron or dryer they provide. Due to the fact, these products cost a little more and there has to be some measures to counter the issue if people face right after they receive the products.
If an issue comes by default, you cannot fix it on your own because you don't have the special tools and replacement parts and you may ruin it if you try to do so.
In such a case you should be going to the seller or contact the manufacturer to claim the warranty and replace the items with the correct one to compensate the wrong one.